Business System Analyst

Contratto: Indeterminato
Sede: Tirana - Albania

For our office in Tirana we are looking for an Business System Analyst,who will support Primary Care Business Unit to the improving of the effectiveness of commercial activities.

Principali aree di responsabilità

  • Support sales strategy through necessary analysis required by Sales Department (Sales Director/Area Manager/KAM/District Manager)
  • Ensure the timely update of CRM and Order Taking System
  • Developing and implementing system ensuring consistency between business requirements and the technical solution.
  • Provides application-level support on core business systems
  • Works closely with IT team and Dompé users to address application support issues.
  • Works closely with Dompé vendors and consultants to manage application support and manage issues, fixes and feature requests.
  • Maintains core system databases, monitoring database health, and works proactively with vendors and consultants to ensure database updates and configuration changes are implemented.
  • Supports the team and power users by performing data analysis, management, and conversion tasks.
  • Leads and conducts systems testing having defined test conditions and developed accurate and complete test plans
  • Proactively initiates, develops and maintains effective working relationships with stakeholders throughout the organization.
  • Performs other duties as assigned.
  • Compliance with deadlines


  • Economic degree or similar experience
  • Excellent knowledge of Italian and Excel.
  • Knowledge of Power BI, Salses Force and of the major IT applications is appreciated
  • It’s welcome capability of Project Management

Soft Skills:

  • Relational skills and flexibility
  • Excellent communication, written and presentation skills
  • Internal Networking
  • Engagement
  • Structured and analytical way of working
  • Experience of resolving technical issues, including those involving 3rd parties
  • High flexibility & resilience
  • Great team player
  • Ability to multi-task and handle multiple priorities
  • Proactivity

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Dompé farmaceutici S.p.A. Socio Unico / Capitale sociale € 50.000.000,00
REA MI 289519 - Registro Imprese di Milano / Codice Fiscale e Partita IVA (VAT) IT00791570153