Credit Management Expert

Contratto: Indeterminato
Sede: Tirana - Albania

Dompé is seeing a Credit Management Expert to join our office in Tirana.

The candidate will support the Credit Management team in solving day-to-day activities and supporting both clients and sales representatives.

Principali aree di responsabilità

Technical skills:

  • To analyze credit issues by providing Excel reports for further team discussion
  • To analyze customer accounts statements under the credit management team supervision
  • To manage payment plans (monitoring them with reporting to support the update of the activities)
  • To monitor the activity of the external Credit Collection suppliers in order to follow lead times and readiness to the credit process
  • Once the extra-legal Credit Collection phase is over, to proceed with the analysis of the pending practices to help in defining next actions according to the credit workflow
  • To take actively part to monthly credit management meetings with CFO, helping in setting up PowerPoint slide deck

Relational skills:

  • To manage the mailboxes dedicated to Credit Dept. and claims
  • To monitor the emails by customers and external credit collection suppliers who carry out the Credit Collection activity for Dompé and record them in CRM platform (SpeedUp)
  • To inform the Credit Management Team and colleagues of the Distribution area in order to facilitate troubleshooting and resolution
  • To support Customer Care in credit issues management
  • To contact pharmacy customers to help them in claims related to credit notes, credit note refunds, account statements or any other requested documentation
  • To be a central point of contact for sales representatives


  • Education: University degree – minimum Bachelor’s
  • Minimum three/five years of working experience as a Credit Expert
  • Ability to work independently in a highly competitive environment and to communicate and implement Company's brands and corporate image
  • Fluency in English and Italian – written and spoken
  • IT Knowledge: SAP, excellent with Microsoft Office (mostly confident with Excel and PowerPoint)

Personal characteristics:

  • Integration & internal networking
  • Attention to details
  • Teamworking
  • Personal exposition
  • Analysis
  • Monitoring of the process
  • Communication
  • Learning orientation
  • Planning and organization
  • Focused to objectives

Proponi la tua candidatura

Per candidarti, compila il modulo seguente selezionando una delle posizioni aperte o scegliendo l’opzione “Candidatura spontanea”. Ricorda di allegare anche il tuo Curriculum Vitae più aggiornato in formato elettronico (*.pdf, *.doc, *.ppt).


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Dompé farmaceutici S.p.A. Socio Unico / Capitale sociale € 50.000.000,00
REA MI 289519 - Registro Imprese di Milano / Codice Fiscale e Partita IVA (VAT) IT00791570153