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Privacy - Introduction

On this page, we describe the terms and procedures of the website www.dompe.com insofar as the processing of personal data of the users who visit or register with the site ("the Portal" or the "site").

This information is also provided pursuant to article 13 of Legislative Decree 196 of 30 June 2003 "Law on the protection of personal data" to persons that use the web services provided through the aforementioned Portal.

The "processing" of personal data encompasses the various operations referring to the treatment of personal data, such as the collection, processing, comparison, cancellation, modification, communication or dissemination of the aforementioned data.

The information is also based on Recommendation 2/2001 which the European Authorities for the protection of personal data, who met under the auspices of a Group established pursuant to article 29 of Directive 95/46/EC, adopted on 17 May 2001 in order to identify certain minimum requirements for the collection of personal data online, and, in particular, the procedures, time and nature of the information that the processing entities must provide to the users when the latter connect to web pages, regardless of the purpose of such connection.

This information pertains only to the Dompé website and does not include other websites that a user could visit by clicking on a link.

No information from the web service is communicated or disseminated, except in the cases which are expressly provided by the law.

The personal data provided by the users is used only for the purposes of providing the service or fulfilling the request and is communicated to third parties only if this is necessary for such purposes.

Data Controller and Data Supervisor

The Data Controller is Dompé farmaceutici S.p.A. (“Dompé”), with registered offices in Milan, via San Martino 12- 12a, 20122. Dompé has appointed various Data Supervisors using various types of processes, by corporate department. The various Data Supervisors are based within the company itself. In order to be informed about the names of the various Data Supervisors, you may email Mr Alessandro Protti, the Data Supervisor for the Human Resources Department, at privacy@dompe.it.

Type of data processed

Navigation data
The information systems and software procedures applied for the operation of this website acquire, during the course of their normal operation, certain personal data, the transmission of which is implicit in the use of Internet communication protocols.

This is information that is collected in order to be associated with specific data subjects, but which by its very nature could, through processing and association with data held by third parties, allow the users to be identified.

This information includes IP addresses or computer dominion names used by the users who connect to the website, URIs (URI (Uniform Resource Identifier), the resources required, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (success, error, etc.). and other parameters relative to the operating system and the user's information environment.

This data is only used in order to obtain anonymous statistical information on the usage of the website and to monitor that operation is correct. The data is kept on file for the minimum time period required by the applicable laws.

The data could be used to verify liability in the event of hypothetical computer crime referring to the website.

Data provided voluntarily by the user
The explicit and voluntary provision of emails to the addresses indicated on this web site requires the acquisition of the sender's address, in order to respond to requests, as well as any other personal data inserted. The processing of sensitive and legal data is not included and, if such data is provided by the user, it will be deleted. Specific summary information will be progressively reported or viewed on the website pages which have been set up to cater to particular services upon request.


Cookies are small text files that are deposited on the users' computers from the web sites they visit. They are used for the operation of the web sites and in order for them to function more efficiently, as well as to provide information to the owners of the website.

The web site uses technical Google Analytics cookies and third party cookies.

Technical cookies
These are installed directly by the Data Controller. They can be divided into navigation cookies or session cookies and they guarantee the normal navigation and fruition of the website (for example, allowing the definition of a navigation session, the selection of a website language or font sizes).

Google Analytics Cookies

Usage of the IP address of the visitor by Google Analytics Cookies
Every computer or device connected to the Internet is assigned an exclusive number as an Internet protocol address (IP). As these numbers are generally assigned in blocks based on the country, an IP address can often be used to identify the country, the province and the city of a computer that connects to the Internet. Google Analytics connects the IP address of visitors to the website in order to provide their geographic location. This method is known as IP geolocation. Google Analytics does not provide information on the actual IP addresses of the visitors. Through a method known as IP masking, Google Analytics communicates information so that only a part of the IP addresses is used for geolocation, rather than the entire address. Google can communicate information to third parties where this is required by the law, or where third parties handle the aforementioned information on behalf of Google.

Additional browser component for deactivation of the Google Analytics Cookies
It is possible to download an additional browser component for deactivation of the Google Analytics Cookies. The additional component communicates the Google Analytics JavaScript code (ga.js) in order to indicate that the information regarding the visit to the website should not be sent to Google Analytics. The additional browser component for the deactivation of Google Analytics does not prevent information being sent to the website itself. Furthermore, it is possible to control most cookies through a browser settings. If a user no longer desires to receive any type of cookie on his or her computer, he or she may increase the level of browser privacy protection through the appropriate settings. However certain Portal areas may not function properly if cookies are not allowed.

Third party cookies
These are cookies installed on the website by third parties. Insofar as these cookies are concerned, the owner and publisher of the website is only a technical intermediary and cannot define the processes or purposes of the operation of these cookies. For information on third party cookies being used, references are provided on the third party web sites, in particular: www.doccheck.com and www.addthis.com.

Cookie summary table

HP3_USER 60 minutes The purpose of this cookie is to preserve certain data regarding the users connected and their navigation session
ASP.NET_SessionID At the end of the session Cookie session used to maintain anonymous navigation
__utma 2 years Google Analytics Cookies used to count the number of visits
__utmb 30 minutes Google Analytics Cookie that indicates a new navigation session, updated with each new connection to the service.
__utmz 6 months Google Analytics Cookie that identifies the source of the connection.
__utmc At the end of the session Google Analytics Cookie used to count the number of visits.
__utmv 2 years Google Analytics Cookie used to measure the operation of the website.
dc_user_settings   Doc check Cookie
doccheck_scu_data   Doc check Cookie
doccheck_user_id   Doc check Cookie
PHPSESSID   Doc check Cookie
__utma   Doc check Cookiek
__utmb   Doc check Cookie
__utmz   Cookie di Doc check
__utmc   Doc check Cookie
__atuvc   AddThis Cookie which allows visitors to share the contents with various platforms that concentrate on the representation of connections among users (Facebook, Twitter, email, etc.). Memorizes the number of shared instances of a page.
__atuvs   This cookie is associated with the AddThis widget that is usually integrated into a website in order to allow visitors to share the contents with various platforms that concentrate on the representation of connections among users (Facebook, Twitter, email, etc.).

Users may decide whether or not to accept cookies by changing their browser security settings.

Optional nature of data provision

Except as specified regarding the navigation data and the use of cookies, users are free to provide additional information or they can select to remain anonymous. However, if such data is not provided, Dompé may not be able to activate the services requested by users.

Processing terms and conditions

Personal data is processed using automated instruments strictly for the time period required in order to achieve the purposes for which the data was collected. The data collected through the Portal may also be processed by personnel, even occasionally, hired by Dompé and/or by any consulting companies which Dompé entrusts to provide certain services.

Third party personal data provided through the registration procedure present in certain Portal areas will be processed by Dompé exclusively in order to finalize the user's registration and activate the services that the user requests. The personal and/or identification data required for access to the Portal and its services are limited to the minimum information required in order to reach the user via e-mail and/or to provide the services that the user requests.

The personal data provided by users through a request for information material (brochures, information material, etc.) is used only to fulfill the service that has been requested and is communicated to third parties (companies that provide envelope stuffing, labeling and mailing services) only if necessary for these purposes.

Furthermore, should you wish to use communication services such as e-newsletters, you will be allowed to unsubscribe at any time by following the instructions provided in each individual communication. Should you decide to unsubscribe from a service or a communication, Dompé will immediately delete all your data.

Sharing, communication and dissemination of data

The Data Controller may be required to provide the data described herein to Police Authorities if the latter should be collecting information inherent in legitimate judicial police operations and/or investigations (of their own initiative in the event of preliminary investigations or following the instructions of the Public Prosecutor). Except for these cases and in the cases which are expressly governed by the individual information policies provided on the various pages of the website, the data will not be communicated, nor assigned, to any party.

Dompé reserves the right to communicate the personal data to users and other companies belonging to the group headed by Dompé farmaceutici S.p.A. (the Dompé group holding company) whether in Italy or abroad, notwithstanding the guarantee regarding compliance with this privacy policy. No data from the web service will be disseminated.


Dompé guarantees application of appropriate security measures for the prevention of access by unauthorized entities, and the loss, dissemination or improper use of the data, pursuant to the Privacy Code.

However, it is the responsibility of users to ensure that their computer is adequately secured and protected from malicious software such as viruses, worms and Trojan horses. Without adequate security measures (for example, secure configuration of the web browser, updated antivirus, software firewalls, usage of software the origins of which are doubtful), the data and password used to protect access to personal data could be disseminated to unauthorized third parties.

Dissemination and transfer of the data abroad

The data collected through the Portal might be transferred to other countries, including countries outside the European Union, to companies belonging to the Dompé group. In these cases, we will transfer the data only if the legitimation conditions under article 44 of Legislative Decree 196/2003 are fulfilled or, failing that, if the data subject provides his or her consent.
Personal data of users can be communicated to third parties in the following cases:

  1. sale, assignment, or another type of transfer of the website assets that the data is connected to;
  2. when allowed by the law, government regulations or court orders or in order to fulfill a request by a Public Authority;
  3. when required for company audits, to examine or respond to a complaint or a security threat.

Rights of data subjects

The individuals to whom the personal data refers are at any time entitled to obtain confirmation regarding the existence or non-existence of their data and to be informed of its content and origin, check the accuracy thereof or request that it be updated, integrated or amended (article 7 of Legislative Decree 196/2003).

Pursuant to the same article, they are entitled to request cancellation, transformation into anonymous form or blocking of the data handled in violation of the law as well as to object to its processing for legitimate reasons.

Requests may be made via e-mail to privacy@dompe.it.